Browse by Tag¶
Use tags to find specific posts by topic. For broader categories, browse by Topics. For curated reading paths, explore a Series.
ai¶
ai-agents¶
- The first post on this blog wasn't written by me
- Writing Markdown documentation AI agents can actually use
- Don't Let a Viral AI Bot Turn Into a Security Headache
- Writing for agents: SOPs your AI can actually run
ai-output¶
- AI beyond the search box: run a session, not a search
- How to Consume AI Output So It Becomes Real Work
- Writing Markdown documentation AI agents can actually use
- Prompting That Produces Clean, Usable Output
- Turn Voice Notes and Random Messages Into Real Work
ai-readiness¶
- 10 Copy-Paste Prompts That Save SMBs Hours
- Part 3: Adoption + Handoff - Runbooks, Owners, Dashboards
- The first 30 days as an AI champion: what to actually do
- The AI champion: the quiet role that makes adoption stick in small teams
- Who Owns the Decision? The SMB AI Ownership Matrix
- When your AI experiment quietly became business-critical
- The AI Habit: How to Turn One Prompt into a Daily Time-Saver
- AI isn't magic, but it's powerful when you use it well
- AI-readable documentation pays off twice: once for your team, once for your AI
- AI Readiness in 60 Minutes: Map Workflows Before You Automate
- Build an AI Risk Heat Map Your Team Will Actually Use
- Rollout Notes That Keep AI Changes Safe and Reversible
- The 20-minute AI tool audit: inventory, cost, and value
- Approval Gates for AI: Exactly Where Human Sign-Off Belongs
- Your First AI Employee Handbook (Without the Tech Jargon)
- Five AI Misconceptions That Keep Small Businesses Stuck
- How to Give AI the Context It Needs
- Part 1: Pilot Scope - What to Automate First (and What to Avoid)
- Part 2: Production Hardening - Logging, Retries, Fallbacks, Kill Switches
- RAG in Plain English: How AI Finds Answers in Your Business Files
- Shadow AI in your small business: a 30-minute discovery (not a crackdown)
- Most SMBs don't have an AI problem: they have a process problem
- Refresh Your Website in One Weekend With AI (Copy, FAQs, Offers)
- A Weekly AI Scorecard Any Owner Can Run in 15 Minutes
- What Changes When AI Actually Knows Your Business
- What 'Governed AI' Actually Means for a Small Business
- Why AI Doesn't Know Your Business Yet
- Why AI Knowledge Bases Fail Without Structure
automation¶
- The first 30 days as an AI champion: what to actually do
- Built to fail safely: what happens when your automation breaks
- AI Readiness in 60 Minutes: Map Workflows Before You Automate
- Build an AI Risk Heat Map Your Team Will Actually Use
- Approval Gates for AI: Exactly Where Human Sign-Off Belongs
- Automation: Why It's the Future of Every Small Business
- Automation That Doesn't Break: The 3 Guardrails Every SMB Needs
- How to Use AI to Triage Your Inbox Without Losing Control
- From SOP to automation: the smallest workflow worth shipping this week
- Avoid the Holiday Inbox Hangover: 5 Tiny Automations That Save Hours
- No owner, no automation: the rule that keeps SMB AI from breaking
- Part 1: Pilot Scope - What to Automate First (and What to Avoid)
- Part 2: Production Hardening - Logging, Retries, Fallbacks, Kill Switches
- Prompt vs. procedure: turning one-off AI requests into repeatable team workflows
- Three Simple Signs Your Business Is Ready for Automation
- Most SMBs don't have an AI problem: they have a process problem
- Don't Let a Viral AI Bot Turn Into a Security Headache
- What Small Businesses Get Wrong About Automation
- What to Automate First When You Have No Ops Team
- Writing for agents: SOPs your AI can actually run
documentation¶
email¶
- How to Use AI to Triage Your Inbox Without Losing Control
- Five Everyday Tasks Small Businesses Waste Hours On — And How Automation Fixes Them
- Avoid the Holiday Inbox Hangover: 5 Tiny Automations That Save Hours
first-automation¶
- From SOP to automation: the smallest workflow worth shipping this week
- How to Identify Your First Automation — A Simple Framework for Small Businesses
- Part 1: Pilot Scope - What to Automate First (and What to Avoid)
- Three Simple Signs Your Business Is Ready for Automation
- What to Automate First When You Have No Ops Team
founder-notes¶
governance¶
- The AI audit trail: if something went wrong, could you trace it back?
- Who Owns the Decision? The SMB AI Ownership Matrix
- When your AI experiment quietly became business-critical
- Rollout Notes That Keep AI Changes Safe and Reversible
- Your First AI Employee Handbook (Without the Tech Jargon)
- The first post on this blog wasn't written by me
- No owner, no automation: the rule that keeps SMB AI from breaking
- Shadow AI in your small business: a 30-minute discovery (not a crackdown)
- What 'Governed AI' Actually Means for a Small Business
guardrails¶
- The handoff problem: where SMBs lose control of AI output, and how an approval gate fixes it
- No passwords, ever: how a trustworthy AI partner gets access
- Built to fail safely: what happens when your automation breaks
- Approval Gates for AI: Exactly Where Human Sign-Off Belongs
- Automation That Doesn't Break: The 3 Guardrails Every SMB Needs
- Your First AI Employee Handbook (Without the Tech Jargon)
- What 'Governed AI' Actually Means for a Small Business
human-in-the-loop¶
- Part 3: Adoption + Handoff - Runbooks, Owners, Dashboards
- The AI audit trail: if something went wrong, could you trace it back?
- Who Owns the Decision? The SMB AI Ownership Matrix
- The handoff problem: where SMBs lose control of AI output, and how an approval gate fixes it
- Built to fail safely: what happens when your automation breaks
- Automation That Doesn't Break: The 3 Guardrails Every SMB Needs
- How to Use AI to Triage Your Inbox Without Losing Control
- No owner, no automation: the rule that keeps SMB AI from breaking
- What 'Governed AI' Actually Means for a Small Business
knowledge-management¶
- AI-readable documentation pays off twice: once for your team, once for your AI
- Build a Prompt Library Your Team Will Actually Use
- Decision logs: the one page that captures why your business does what it does
- How to Give AI the Context It Needs
- Writing Markdown documentation AI agents can actually use
- RAG in Plain English: How AI Finds Answers in Your Business Files
- Tribal Knowledge to Shared Knowledge: The Hidden Cost of Siloed Information
- What Changes When AI Actually Knows Your Business
- Why AI Doesn't Know Your Business Yet
- Why AI Knowledge Bases Fail Without Structure
operations¶
- Part 3: Adoption + Handoff - Runbooks, Owners, Dashboards
- The first 30 days as an AI champion: what to actually do
- When your AI experiment quietly became business-critical
- Built to fail safely: what happens when your automation breaks
- Rollout Notes That Keep AI Changes Safe and Reversible
- The 20-minute AI tool audit: inventory, cost, and value
- Part 2: Production Hardening - Logging, Retries, Fallbacks, Kill Switches
- Tribal Knowledge to Shared Knowledge: The Hidden Cost of Siloed Information
- A Weekly AI Scorecard Any Owner Can Run in 15 Minutes
productivity¶
- 10 Copy-Paste Prompts That Save SMBs Hours
- AI beyond the search box: run a session, not a search
- The AI Habit: How to Turn One Prompt into a Daily Time-Saver
- AI isn't magic, but it's powerful when you use it well
- The 20-minute AI tool audit: inventory, cost, and value
- Automation: Why It's the Future of Every Small Business
- Build a Prompt Library Your Team Will Actually Use
- Five Everyday Tasks Small Businesses Waste Hours On — And How Automation Fixes Them
- Avoid the Holiday Inbox Hangover: 5 Tiny Automations That Save Hours
- How to Consume AI Output So It Becomes Real Work
- Turn Voice Notes and Random Messages Into Real Work
- Refresh Your Website in One Weekend With AI (Copy, FAQs, Offers)
- A Weekly AI Scorecard Any Owner Can Run in 15 Minutes
- What Changes When AI Actually Knows Your Business
prompting¶
- 10 Copy-Paste Prompts That Save SMBs Hours
- The AI audit trail: if something went wrong, could you trace it back?
- AI beyond the search box: run a session, not a search
- The AI Habit: How to Turn One Prompt into a Daily Time-Saver
- Build a Prompt Library Your Team Will Actually Use
- Choosing the Right AI Model for the Right Job
- Prompt vs. procedure: turning one-off AI requests into repeatable team workflows
- Prompting That Produces Clean, Usable Output
risk¶
- The AI audit trail: if something went wrong, could you trace it back?
- When your AI experiment quietly became business-critical
- A clean exit: what happens to your data when you leave
- Build an AI Risk Heat Map Your Team Will Actually Use
- Shadow AI in your small business: a 30-minute discovery (not a crackdown)
- What 'Governed AI' Actually Means for a Small Business
security¶
- The AI audit trail: if something went wrong, could you trace it back?
- No passwords, ever: how a trustworthy AI partner gets access
- A clean exit: what happens to your data when you leave
- Shadow AI in your small business: a 30-minute discovery (not a crackdown)
- Don't Let a Viral AI Bot Turn Into a Security Headache
workflow¶
- The AI Habit: How to Turn One Prompt into a Daily Time-Saver
- AI Readiness in 60 Minutes: Map Workflows Before You Automate
- Automation That Doesn't Break: The 3 Guardrails Every SMB Needs
- Choosing the Right AI Model for the Right Job
- How to Use AI to Triage Your Inbox Without Losing Control
- The first post on this blog wasn't written by me
- From SOP to automation: the smallest workflow worth shipping this week
- How to Consume AI Output So It Becomes Real Work
- How to Give AI the Context It Needs
- How to Identify Your First Automation — A Simple Framework for Small Businesses
- Prompt vs. procedure: turning one-off AI requests into repeatable team workflows
- Prompting That Produces Clean, Usable Output
- Most SMBs don't have an AI problem: they have a process problem
- Turn Voice Notes and Random Messages Into Real Work
- Refresh Your Website in One Weekend With AI (Copy, FAQs, Offers)
- What to Automate First When You Have No Ops Team
- Writing for agents: SOPs your AI can actually run